Have a question? You might find it here!

If you have a question not listed below, you can email us at contact@therapyworkscincy.com.

What services does TherapyWorks Cincinnati provide?

We currently provide speech, language, occupational, physical and feeding therapy evaluations and therapy. We also offer intervention services, including reading intervention and executive functioning training.

Does TherapyWorks Cincinnati do evaluations as well?

Yes! We provide both evaluations and therapy services.

Where are services provided?

Most clients are provided services in one of our two clinic locations. Our two convenient locations, Blue Ash, OH and Florence, KY, are designed to be comfortable and accommodating to our clients and families. On a case-by-case basis, we are available to provide services in your home, at a daycare center, and in private or charter schools.

Does TherapyWorks Cincinnati accept insurance?

Yes! We are currently in-network with Anthem, Humana, Medical Mutual of Ohio, Aetna, and United Healthcare. We always check benefits of your plan prior to initiating services to be upfront about what we anticipate your speech therapy coverage to be and to let you know what costs will be associated with your visits. We can’t guarantee what will be covered even if the insurance company indicates that the code we submit are covered codes.

My insurance says that they have speech therapy coverage. Does that mean they will cover all therapy services?

Unfortunately, just because your insurance company lists speech therapy as a covered service, doesn’t mean that they will reimburse for all services provided by a speech language pathologist. We will do our best to bill services appropriately, appeal when necessary and provide documentation of medical necessity to help get services covered by your insurance. With that being said, some policies do have exclusions and will not cover some services no matter how much we try. Often, the policy holder can appeal decisions about denied services as well. We are happy to help in this process as appropriate.

Is TherapyWorks Cincinnati an Autism or Jon Peterson Scholarship provider?

Yes! We are a provider for both the Autism Scholarship and the Jon Peterson Special Needs Scholarship. To find out more about Ohio’s scholarship programs, click here.

What ages does TherapyWorks Cincinnati serve?

While we typically provide services for children birth to 21 years old, our therapists do have extensive experience with adults as well and are available to consult with adults about their needs.

What should we expect at the initial evaluation?

Typically, the first visit is the initial evaluation. The therapist will ask the client or their caregiver questions about the reason for referral. For children, a thorough case history will be obtained regarding the child’s development and concerns. The therapist will review any medical information provided and will observe your child play, engage, and interact. The therapist may choose to perform a formal assessment (standardized test or criterion reference test) and will do informal assessment (observations, non-standardized tests) as well. If the client or child has had testing at another agency, please inform your therapist and provide those results if possible.

Can you accept an evaluation from another agency?

Typically, yes! We can usually accept an evaluation that has been completed within one year. This can include evaluations performed at school or at a private agency.

Do you have a waiting list?

We currently do not have a waiting list. We have several therapists on staff that can accommodate almost any schedule request. If we aren’t able to accommodate your schedule request, we will make every effort to make a referral that will be the most beneficial to your child based on their needs.

Why did my child's doctor or therapist recommend a hearing test?

Hearing is a crucial aspect to child language and speech development. An audiologist can perform a comprehensive assessment of your child’s hearing and determine if any sounds may be difficult for your child to hear. Most speech language pathologist want to rule out any kind of hearing issue when children are late to talk or present with communication delays.